Who we are
AskCalls is operated by the entity named here once it is chosen. For your call content, we act as a processor on your behalf; for your account data, we are the controller.
What we collect
Your email address and sign-in provider, account settings, usage counts for the limits, and an audit log of reads and writes to your account (ids, times and event types). Your calls, contacts, tags and notes reach us only as ciphertext and keyed tokens we can't reverse.
What we can't see
Transcript text, words, phone numbers, contact names, tag names, notes, decrypted recordings and your unwrapped keys. Encryption happens on your device before upload.
When content leaves your device
Only for what you choose: audio you choose to transcribe goes to the transcription provider; one call goes to the AI provider when you ask about it; and calls your translation rules cover go to the AI provider to be translated as you upload them. These requests stream through and are not stored by us. The subprocessors page lists who receives what.
Analytics and cookies
The marketing pages may count page views without cookies or personal data. Signing in sets a session cookie, and the language you choose is kept in a cookie. Product analytics in the app are off unless you turn them on in Settings → Privacy.
Retention and deletion
Your data stays until you delete it or a retention rule you set removes it. Deleting your account deletes the wrapped keys first, which makes any remaining ciphertext unreadable, then the data.
Your rights
You can access, export, correct and delete your data from Settings. The export is decrypted on your device.
Last updated 13 November 2026
Questions about this document go to the address published on askcalls.com once the operating entity is chosen.